Jacques brings 12 years of IT research industry expertise and insight to SiriusDecisions’ technology practice. He has proven success in account management, research and analysis, content development and delivery and communications and collaboration. His experience also includes process improvement, performance management, business intelligence, decision impact and agility, organization and management strategies, the business value of IT and business and IT transformation.
Prior to joining SiriusDecisions, Jacques worked at Gartner where he concentrated on the role of the CIO and leveraging people, processes and technology. As an executive client manager, he grew, managed and retained over 70 executive, CIO, and senior IT leader relationships in the public and private sector in both the United States and Canada. As a senior writer, he researched and produced targeted market analysis for an executive level audience spanning business trends and strategy and governance and technology. Additionally, he created and led the global social networking community for Gartner writers and regularly produced CIO, CFO and CEO focused content for the company’s mobile app.
Jacques began his career at a private consulting and implementation services firm that focused on sales processes, channel management, customer service and communications for Fortune 500 and mid-market companies. While there, he helped organize and execute marketing plans and ensured the accuracy of customer data. He designed the company’s original website and implemented its antivirus security plan.
Jacques holds an MBA with a concentration in marketing from the University of Connecticut’s School of Business and a BA in French and anthropology also from the University of Connecticut.